{"id":1663,"date":"2026-01-08T17:45:04","date_gmt":"2026-01-08T16:45:04","guid":{"rendered":"https:\/\/donotcallme.be\/faq\/"},"modified":"2026-05-13T09:55:02","modified_gmt":"2026-05-13T08:55:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.donotcallme.be\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1663\" class=\"elementor elementor-1663 elementor-895\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6357c9 e-con-full e-flex e-con e-parent\" data-id=\"b6357c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7ff80ef e-con-full e-flex e-con e-child\" data-id=\"7ff80ef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-920176f elementor-absolute elementor-widget elementor-widget-image\" data-id=\"920176f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"557\" height=\"653\" src=\"https:\/\/www.donotcallme.be\/wp-content\/uploads\/2026\/01\/line-curl-faq.svg\" class=\"attachment-large size-large wp-image-1661\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2966dea e-flex e-con-boxed e-con e-child\" data-id=\"2966dea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-defcd45 elementor-widget elementor-widget-spacer\" data-id=\"defcd45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-97d7f6b e-con-full e-flex e-con e-child\" data-id=\"97d7f6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83572be elementor-widget__width-inherit elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"83572be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Everything you need to know about <br>the Do Not Call Me list<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d117b54 elementor-widget elementor-widget-text-editor\" data-id=\"d117b54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Frequently Asked Questions for telemarketers and subscribers<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86653fb e-flex e-con-boxed e-con e-child\" data-id=\"86653fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-93d9b7d e-con-full e-flex e-con e-child\" data-id=\"93d9b7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db65106 elementor-widget elementor-widget-html\" data-id=\"db65106\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"faq-filter\" data-param=\"faq\">\r\n  <span class=\"faq-filter-indicator\" aria-hidden=\"true\"><\/span>\r\n\r\n  <button class=\"faq-filter-btn\" data-filter=\"all\" type=\"button\">All<\/button>\r\n  <button class=\"faq-filter-btn\" data-filter=\"telemarketeers\" type=\"button\">Telemarketers<\/button>\r\n  <button class=\"faq-filter-btn\" data-filter=\"abonnees\" type=\"button\">Consumers<\/button>\r\n<\/div>\r\n\r\n\r\n<script>\r\ndocument.addEventListener(\"DOMContentLoaded\", () => {\r\n  const control = document.querySelector(\".faq-filter\");\r\n  const widget = document.querySelector(\".faq-filter-target\");\r\n  if (!control || !widget) return;\r\n\r\n  const paramName = control.getAttribute(\"data-param\") || \"faq\";\r\n  const buttons = Array.from(control.querySelectorAll(\".faq-filter-btn\"));\r\n  const indicator = control.querySelector(\".faq-filter-indicator\");\r\n  const items = widget.querySelectorAll(\".e-n-accordion-item\");\r\n\r\n  const allowed = new Set(buttons.map(b => b.dataset.filter));\r\n\r\n  function getFilterFromUrl() {\r\n    const v = new URLSearchParams(window.location.search).get(paramName);\r\n    return allowed.has(v) ? v : \"all\";\r\n  }\r\n\r\n  function setUrlFilter(filter) {\r\n    const url = new URL(window.location.href);\r\n    if (filter === \"all\") url.searchParams.delete(paramName);\r\n    else url.searchParams.set(paramName, filter);\r\n    window.history.replaceState({}, \"\", url);\r\n  }\r\n\r\n  function applyFaqFilter(filter) {\r\n    items.forEach(item => {\r\n      const div = item.querySelector(\"div\");\r\n      const a = (div.dataset.audience || \"\").toLowerCase();\r\n      item.style.display = (filter === \"all\" || a === filter || a.includes(filter) || a === \"all\") ? \"\" : \"none\";\r\n    });\r\n  }\r\n\r\n  function moveIndicatorTo(btn) {\r\n    if (!indicator || !btn) return;\r\n    const controlRect = control.getBoundingClientRect();\r\n    const btnRect = btn.getBoundingClientRect();\r\n\r\n    const x = btnRect.left - controlRect.left;\r\n    const w = btnRect.width;\r\n\r\n    \/\/ Animate smoothly via CSS transition\r\n    indicator.style.transform = `translateX(${x}px)`;\r\n    indicator.style.width = `${w}px`;\r\n  }\r\n\r\n  function setActive(filter, updateUrl = true) {\r\n    const btn = buttons.find(b => b.dataset.filter === filter) || buttons[0];\r\n\r\n    buttons.forEach(b => b.classList.toggle(\"is-active\", b === btn));\r\n\r\n    applyFaqFilter(filter);\r\n    moveIndicatorTo(btn);\r\n\r\n    if (updateUrl) setUrlFilter(filter);\r\n  }\r\n\r\n  \/\/ Click handlers\r\n  buttons.forEach(btn => {\r\n    btn.addEventListener(\"click\", () => setActive(btn.dataset.filter, true));\r\n  });\r\n\r\n  \/\/ Initial state from query param\r\n  setActive(getFilterFromUrl(), false);\r\n\r\n  \/\/ Reposition indicator on resize (debounced)\r\n  let t;\r\n  window.addEventListener(\"resize\", () => {\r\n    clearTimeout(t);\r\n    t = setTimeout(() => {\r\n      const activeBtn = control.querySelector(\".faq-filter-btn.is-active\");\r\n      moveIndicatorTo(activeBtn);\r\n    }, 150);\r\n  });\r\n\r\n  \/\/ If user changes URL manually or navigates history\r\n  window.addEventListener(\"popstate\", () => {\r\n    setActive(getFilterFromUrl(), false);\r\n  });\r\n});\r\n<\/script>\r\n\r\n\r\n\r\n\r\n\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a78890 faq-filter-target elementor-widget elementor-widget-n-accordion\" data-id=\"6a78890\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:200,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1110\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1110\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> When do I need to use the Do Not Call Me list? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1110\" class=\"elementor-element elementor-element-f8f6b3f e-con-full e-flex e-con e-child\" data-id=\"f8f6b3f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" data-audience=\"telemarketeers\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccffbeb elementor-widget elementor-widget-text-editor\" data-id=\"ccffbeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>As a company\/organisation, you are governed by the DNCM legislation when you carry out commercial direct-marketing campaigns via telephone aimed at either customers or prospects, i.e. potential customers. When, for example, organisations contact people with campaigns to raise money for charities or to attract members, this is categorised as direct marketing. But \u2018contacting\u2019 is not always categorised as direct marketing. For example:<\/p>\n<p>&#8211; a business that contacts a client to confirm an appointment;<br \/>&#8211; a business that informs a client about a potential problem with a product they have purchased.<\/p>\n<p>\u2018contacting\u2019 is not always categorised as direct marketing. For example:<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>a business that contacts a client to confirm an appointment;<\/li>\n<li>a business that informs a client about a potential problem with a product they have purchased.<\/li>\n<\/ul>\n<p><\/li>\n<p><\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1111\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1111\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Do I have to pay for the Do Not Call Me list? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1111\" class=\"elementor-element elementor-element-051ae26 e-con-full e-flex e-con e-child\" data-id=\"051ae26\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" data-audience=\"telemarketeers\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f3ad70 elementor-widget elementor-widget-text-editor\" data-id=\"4f3ad70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes, you have to pay for a licence for the Do Not Call Me list. The price of a licence is dependent on the number of employees (either fewer than or exactly 250 employees, or more than 250 employees), as well as on the type of company:<\/p>\n<p>&#8211; Advertiser: a party that wishes to approach consumers\/businesses with a campaign;<\/p>\n<p>&#8211; Service provider: a party commissioned by an advertiser to process call databases and\/or carry<br \/>out a telephone campaign (call centre, data company)<\/p>\n<p>&#8211; Non-profit organization: a VZW or foundation not aimed at making a profit, which uses<br \/>telemarketing for member recruitment or fundraising.<\/p>\n<ul>\n<li>Advertisers: \u20ac1,950 per year, if fewer than or exactly 250 employees \u20ac600 per year or<br \/>\n\u20ac 60 for a 1-month license<\/li>\n<li>Service providers: \u20ac1,350 per year, or \u20ac550 per year if fewer than or exactly 250 employees<\/li>\n<li>Non Profit: \u20ac950 per year, or \u20ac450 per year if fewer than or exactly 250 employees<\/li>\n<\/ul>\n<p>All our prices exclude 21% VAT.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1112\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1112\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How can I comply with the Do Not Call Me legislation? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1112\" class=\"elementor-element elementor-element-9e9bcba e-con-full e-flex e-con e-child\" data-id=\"9e9bcba\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" data-audience=\"telemarketeers\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a8e2d3 elementor-widget elementor-widget-text-editor\" data-id=\"4a8e2d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Create an account via<a href=\"http:\/\/www.dncm.be\/en\/register\"> this link.<\/a><\/p>\n<p>The price of the licence is determined by the type of company (Advertiser, Service Provider or Non-Profit) and the size of your company (see \u2018<a href=\"https:\/\/www.donotcallme.be\/en\/telemarketeers\/#tarieven\">Licence Prices<\/a>\u2019 question for more details).<\/p>\n<p>Upon receipt of both your order and payment, DNCM VZW will activate your access to the list.<\/p>\n<p>Your annual licence will automatically be renewed each year for the duration of one year, unless you cancel your DNCM-licence by email or through your <a href=\"http:\/\/www.dncm.be\/en\/login\">online account<\/a> no later than one month before the due date.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1113\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1113\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How can I obtain the Do Not Call Me list?  <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1113\" class=\"elementor-element elementor-element-12f475d e-con-full e-flex e-con e-child\" data-id=\"12f475d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" data-audience=\"telemarketeers\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a10c8da elementor-widget elementor-widget-text-editor\" data-id=\"a10c8da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you are already a DNCM VZW customer (that is: if you have already purchased a Do Not Call Me licence), you can log in to our website and purchase a licence via your profile.<\/p>\n<p>If you are not yet a customer, you first need to register your company on our website.<\/p>\n<p>You can do so via <a href=\"http:\/\/www.dncm.be\/en\/register\">this link<\/a>.\u00a0 So you first need to create an account.<\/p>\n<p>The price of the licence is determined by the type of company (Advertiser, Service Provider or Non-Profit) and the size of your company (see \u2018<a href=\"https:\/\/www.donotcallme.be\/en\/telemarketeers\/#tarieven\">Licence Prices<\/a>\u2019 question for more details).<\/p>\n<p>Upon receipt of both your order and payment, DNCM VZW will activate your access to the list.<\/p>\n<p>Your annual licence will automatically be renewed each year for the duration of one year, unless you cancel your DNCM-licence by email or through your <a href=\"http:\/\/www.dncm.be\/en\/login\">online account<\/a> no later than one month before the due date.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1114\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1114\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What does DNCM stand for?  <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1114\" class=\"elementor-element elementor-element-e504d4d e-flex e-con-boxed e-con e-child\" data-id=\"e504d4d\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-99d6053 elementor-widget elementor-widget-text-editor\" data-id=\"99d6053\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>DNCM stands for \u201cDo Not Call Me.\u201d This VZW is composed of representatives from professional organizations, such as Contactcentres.be VZW, the Belgian Association of Marketing (BAM), the United Brands Association (UBA), and Becom VZW, as well as two professors who represent consumer interests.<\/p>\n<p>A Royal Decree of 28 June 2015 designated the VZW Do Not Call Me as the administrator of access to the list and the protection of the associated personal data.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1115\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1115\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Can I cancel my licence for the Do Not Call Me list early? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1115\" class=\"elementor-element elementor-element-4f07801 e-flex e-con-boxed e-con e-child\" data-id=\"4f07801\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8eef41b elementor-widget elementor-widget-text-editor\" data-id=\"8eef41b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No, you can\u2019t. Your annual licence is automatically renewed each year for the duration of one year, unless you cancel your DNCM licence by email or through your online account no later than one month before the due date. No later than two months before the end date of the licence, DNCM vzw undertakes to inform you about the possibility of cancelling your licencing agreement and of the fact that, in the absence of a reaction within the term set out in the Terms and Conditions, your licence will automatically be renewed as set out in the <a href=\"\/wp-content\/uploads\/2026\/02\/DNCM-Algemene-Voorwaarden-2026-Engels.pdf\">Terms and Conditions<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1116\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1116\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What is the difference between an \u2018advertiser\u2019 and a \u2018service provider\u2019? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1116\" class=\"elementor-element elementor-element-167e6d3 e-flex e-con-boxed e-con e-child\" data-id=\"167e6d3\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6619ae elementor-widget elementor-widget-text-editor\" data-id=\"b6619ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In the framework of the Do Not Call Me list, an \u2018advertiser\u2019 is a party that approaches consumers by telephone or in whose name customers are approached for commercial purposes. And within the framework of the Do Not Call Me list, a \u2018service provider\u2019 is a party that works for the advertiser, such as a call centre or data processing firm. The service provider carries out the telephone campaign or is commissioned by the advertiser to process the call databases.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1117\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1117\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Licence prices <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1117\" class=\"elementor-element elementor-element-7cd1c07 e-flex e-con-boxed e-con e-child\" data-id=\"7cd1c07\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c75ff2 elementor-widget elementor-widget-text-editor\" data-id=\"3c75ff2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The price of the licence is dependent on the number of employees (either fewer than or exactly 250 employees, or more than 250 employees), as well as on the type of company:<\/p>\n<p>&#8211; Advertiser: a party that wishes to approach consumers\/businesses with a campaign;<\/p>\n<p>&#8211; Service provider: a party commissioned by the advertiser to process call databases and\/or<br \/>carry out a telephone campaign (call centre, data company).<br \/>&#8211; Non-profit organization: a VZW or foundation not aimed at making a profit, which uses<\/p>\n<p>telemarketing for member recruitment or fundraising.<\/p>\n<ul>\n<li>Advertisers: \u20ac1,950 per year, if fewer than or exactly 250 employees \u20ac600 per year or<\/li>\n<\/ul>\n<p>\u20ac 60 for a 1-month license<\/p>\n<ul>\n<li>Service providers: \u20ac1,350 per year, or \u20ac550 per year if fewer than or exactly 250 employees<\/li>\n<li>Non Profit: \u20ac950 per year, or \u20ac450 per year if fewer than or exactly 250 employees<\/li>\n<\/ul>\n<p>All our prices exclude 21% VAT.\u00a0 Please refer to our general <a href=\"\/wp-content\/uploads\/2026\/02\/DNCM-Algemene-Voorwaarden-2026-Engels.pdf\">terms and conditions.<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1118\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1118\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\">  How can I log in to my account on the DNCM platform? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1118\" class=\"elementor-element elementor-element-498be4c e-flex e-con-boxed e-con e-child\" data-id=\"498be4c\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1412f9b elementor-widget elementor-widget-text-editor\" data-id=\"1412f9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Access to your online account is protected by two-step verification. A user account cannot be shared with colleagues.<\/p>\n<p>Go to <a href=\"\/\">www.dncm.be<\/a> and click on \u201cLog in.\u201d Sign in using the email address you registered and your password. In addition, you must enter a 6-digit code to access the platform to view or download the list. This 6-digit code is generated by the Google Authenticator app, which you need to download to your mobile phone. Link the app to your DNCM account by clicking the plus sign in the app (add account) and scanning the QR code on the DNCM website with the app.<\/p>\n<p>Attention: You can only scan this QR code once!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1119\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1119\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How can I receive the Do Not Call Me database?  <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1119\" class=\"elementor-element elementor-element-283f8b3 e-flex e-con-boxed e-con e-child\" data-id=\"283f8b3\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83264cb elementor-widget elementor-widget-text-editor\" data-id=\"83264cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Upon purchase of the licence, you can choose how you would prefer to receive the Do Not Call Me database. The following methods automatically become available to you:<\/p>\n<p>&#8211; Download of the database via your online account;<br \/>&#8211; A Search function allows you to check whether a specific number is included in the Do Not Call Me list<\/p>\n<p>Additional methods can be arranged upon request (via your online account):<\/p>\n<p>&#8211; SFTP integration<br \/>&#8211; API integration<\/p>\n<p>The DNCM database is a .txt file that contains both phone numbers and their registration date. You can consult the\u00a0 <a href=\"\/wp-content\/uploads\/2026\/01\/File_Layout_DNCM_list.pdf\">lay-out<\/a> of the file here.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11110\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"11\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11110\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Does my business risk being subject to an inspection? How are these inspections carried out? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11110\" class=\"elementor-element elementor-element-9d51e66 e-flex e-con-boxed e-con e-child\" data-id=\"9d51e66\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52b8b07 elementor-widget elementor-widget-text-editor\" data-id=\"52b8b07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This is certainly possible. Agents of The Economic Inspectorate General Management are the ones who inspect compliance with the provisions of book VI and book XIV. They may do so as a result of a complaint or on their own initiative. You must be able to demonstrate that you have consulted and checked the Do Not Call Me list.<\/p>\n<p>Sanctions range from a warning to effective fines of up to \u20ac80,000.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11111\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"12\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11111\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What data does the Do Not Call Me list contain? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11111\" class=\"elementor-element elementor-element-caaab3a e-flex e-con-boxed e-con e-child\" data-id=\"caaab3a\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5e25b6 elementor-widget elementor-widget-text-editor\" data-id=\"e5e25b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The DNCM database is a .txt file. It only contains phone numbers and their registration date. You can download the layout of the file <a href=\"\/wp-content\/uploads\/2026\/01\/File_Layout_DNCM_list.pdf\">here<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11112\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"13\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11112\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> May I use the Do Not Call Me list for other clients or may I sell it to third parties? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11112\" class=\"elementor-element elementor-element-81fb0ea e-flex e-con-boxed e-con e-child\" data-id=\"81fb0ea\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eddd0a1 elementor-widget elementor-widget-text-editor\" data-id=\"eddd0a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No, this is not permitted. Our Terms and Conditions state that the Do Not Call Me list may not be shared with or sold to third parties that do not hold a valid user licence. Any unauthorised use of the Do Not Call Me list, by the customer or on their behalf, will result in a claim for compensation. Please refer to our <a href=\"\/wp-content\/uploads\/2026\/02\/DNCM-Algemene-Voorwaarden-2026-Engels.pdf\">Terms and Conditions<\/a> (see page 3 &#8220;Misuse&#8221;)<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11113\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"14\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11113\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> I work with a foreign call centre. Do I still need to respect the Do Not Call Me list? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11113\" class=\"elementor-element elementor-element-f6d74a9 e-flex e-con-boxed e-con e-child\" data-id=\"f6d74a9\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6dfc985 elementor-widget elementor-widget-text-editor\" data-id=\"6dfc985\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes, you are legally obliged to deduplicate your contact list with the Do Not Call Me list if you are a Belgian advertiser and are calling Belgian telephone subscribers.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11114\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"15\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11114\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Does the Do Not Call Me list also contain foreign phone numbers? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11114\" class=\"elementor-element elementor-element-fe3a8f2 e-flex e-con-boxed e-con e-child\" data-id=\"fe3a8f2\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6cff12 elementor-widget elementor-widget-text-editor\" data-id=\"e6cff12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No, the list only contains Belgian numbers, both landline and mobile phone numbers.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11115\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"16\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11115\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> May a customer who has a question still be contacted by phone? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11115\" class=\"elementor-element elementor-element-a99edcd e-flex e-con-boxed e-con e-child\" data-id=\"a99edcd\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a84d26a elementor-widget elementor-widget-text-editor\" data-id=\"a84d26a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The Do Not Call Me list only applies to commercial campaigns, not to the provision of information. If you, for example, want to contact a customer about a delivery or a technical problem, this is allowed.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11116\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"17\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11116\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> In what circumstances am I still allowed to contact customers\/prospects by phone? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11116\" class=\"elementor-element elementor-element-938cc39 e-flex e-con-boxed e-con e-child\" data-id=\"938cc39\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1ed03e elementor-widget elementor-widget-text-editor\" data-id=\"c1ed03e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If the calls are of a non-commercial nature, i.e. to provide information, offer technical assistance, etc.<\/p>\n<p>If your customer has given their explicit permission, i.e. an opt-in. You are obliged to store this in your database, together with the date on which your customer gave their permission.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11117\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"18\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11117\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Do I need an opt-in to call prospects or customers? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11117\" class=\"elementor-element elementor-element-a848b67 e-flex e-con-boxed e-con e-child\" data-id=\"a848b67\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a219c4 elementor-widget elementor-widget-text-editor\" data-id=\"4a219c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In principle, you do not need an opt-in if you wish to approach customers or prospects. But you must deduplicate your contact list with the Do Not Call Me list. For text message and email campaigns, you do require an opt-in. <a href=\"http:\/\/www.dncm.be\/en\/register\">Click here<\/a> to ensure you are in compliance with the law.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11118\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"19\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11118\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> I made a mistake when entering my company details during registration. Can I modify my details? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11118\" class=\"elementor-element elementor-element-1acab95 e-flex e-con-boxed e-con e-child\" data-id=\"1acab95\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9b3e49d elementor-widget elementor-widget-text-editor\" data-id=\"9b3e49d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You can always modify your (own) company details, with the exception of your username and login. You can modify your details by logging into your <a href=\"http:\/\/www.dncm.be\/en\/login\">online account<\/a> and making the necessary adjustments.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11119\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"20\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11119\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Am I obliged as a company to promote the Do Not Call Me list to subscribers? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11119\" class=\"elementor-element elementor-element-d7a3a4b e-flex e-con-boxed e-con e-child\" data-id=\"d7a3a4b\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07e8ccb elementor-widget elementor-widget-text-editor\" data-id=\"07e8ccb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>There is no obligation to do so. In Belgium, this obligation lies with telecom operators: they take care of communication to their subscribers. Should a subscriber ask for this or should you receive a complaint from a subscriber, you may of course always refer them to the Do Not Call Me list or the \u2018Complaints\u2019 section on our website.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11120\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"21\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11120\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> If I am planning a text message campaign, do I need to use the Do Not Call Me list to deduplicate my files? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11120\" class=\"elementor-element elementor-element-0c35cbe e-flex e-con-boxed e-con e-child\" data-id=\"0c35cbe\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b7eca80 elementor-widget elementor-widget-text-editor\" data-id=\"b7eca80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The Do Not Call Me list only applies to phone calls. Text message campaigns fall under the Electronic Communication legislation, which means they require an opt-in. The same applies to email campaigns.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11121\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"22\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11121\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What if a consumer has explicitly given their permission (opt-in) for telephone contact and only registers on the Do Not Call Me list at a later time? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11121\" class=\"elementor-element elementor-element-27426ff e-flex e-con-boxed e-con e-child\" data-id=\"27426ff\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8293cc1 elementor-widget elementor-widget-text-editor\" data-id=\"8293cc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In this case, their registration on the list takes priority, meaning you may no longer contact the subscriber. That is why it is important to keep track of opt-in dates in your database. The Privacy Commission considers that the most recent action of a consumer\/subscriber takes priority. If, in other words, a subscriber registers on the Do Not Call Me list and opts in afterwards, their opt-in takes priority instead.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11122\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"23\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11122\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> I am planning a B2B telemarketing campaign. Do I have to use the Do Not Call Me list to deduplicate my database? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11122\" class=\"elementor-element elementor-element-0232d09 e-flex e-con-boxed e-con e-child\" data-id=\"0232d09\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8f17f9 elementor-widget elementor-widget-text-editor\" data-id=\"d8f17f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes, because the Do Not Call Me <a href=\"https:\/\/economie.fgov.be\/sites\/default\/files\/Files\/Entreprises\/Guidelines-in-verband-met-direct-marketing-per-telefoon.pdf\">legislation<\/a> applies to all telephone subscribers, which means it applies to both B2C and B2B campaigns.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11123\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"24\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11123\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> May I still call my customers? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11123\" class=\"elementor-element elementor-element-28d3bb0 e-flex e-con-boxed e-con e-child\" data-id=\"28d3bb0\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4aadaa5 elementor-widget elementor-widget-text-editor\" data-id=\"4aadaa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You must delete all numbers on the Do Not Call Me list from your contact list \u2013 whether they belong to customers or prospects, and whether they are business or private numbers. You may in other words no longer contact existing customers on the Do Not Call Me list for telephone direct-marketing campaigns. However, you are allowed to contact a customer if they have given explicit permission for this.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11124\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"25\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11124\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Who can register on the Do Not Call Me list? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11124\" class=\"elementor-element elementor-element-bdc5244 e-flex e-con-boxed e-con e-child\" data-id=\"bdc5244\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7352eba elementor-widget elementor-widget-text-editor\" data-id=\"7352eba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Every Belgian telephone subscriber \u2013 individuals as well as companies \u2013 can add their number (landline or mobile) to the list.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11125\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"26\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11125\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What is the difference between the Do Not Call Me list and the \u2018Robinson Phone\u2019 list? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11125\" class=\"elementor-element elementor-element-4cff711 e-flex e-con-boxed e-con e-child\" data-id=\"4cff711\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c80e8e1 elementor-widget elementor-widget-text-editor\" data-id=\"c80e8e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The \u2018Robinson Phone\u2019 list ceased to exist in 2014, when it was replaced by the Do Not Call Me list. At that time, all numbers from the \u2018Robinson Phone\u2019 list were incorporated into the Do Not Call Me list.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11126\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"27\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11126\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> I want to ensure that my company is in compliance with the Do Not Call Me legislation <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11126\" class=\"elementor-element elementor-element-30ced3a e-flex e-con-boxed e-con e-child\" data-id=\"30ced3a\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef2d721 elementor-widget elementor-widget-text-editor\" data-id=\"ef2d721\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If your company wishes to comply with the legislation, your company can register and purchase the Do Not Call Me list via the following link: <a href=\"\/\">www.dncm.be.<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11127\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"28\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11127\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> API usage : are there certain limitations on API usage ? Number of connections per minute\/hour\/day\/...? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11127\" class=\"elementor-element elementor-element-60501a7 e-flex e-con-boxed e-con e-child\" data-id=\"60501a7\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"telemarketeers\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-427a334 elementor-widget elementor-widget-text-editor\" data-id=\"427a334\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>As a company, you can perform with the API up to 20 checks per minute.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11128\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"29\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11128\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What is the Do Not Call Me list? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11128\" class=\"elementor-element elementor-element-b0cdcb5 e-flex e-con-boxed e-con e-child\" data-id=\"b0cdcb5\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8222905 elementor-widget elementor-widget-text-editor\" data-id=\"8222905\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The Do Not Call Me list, which is legally regulated, prevents you from receiving any unwanted phone calls. If you register your phone number on this list, companies carrying out commercial telephone campaigns are obliged to delete\u00a0 your phone number from their contact lists. In consequence, they are no longer permitted to call you to offer their products and services, under pain of fines.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11129\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"30\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11129\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How do I register, remove or check the registration of my phone number in the Do Not Call Me list? Can I do so free of charge? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11129\" class=\"elementor-element elementor-element-d5bf9ae e-flex e-con-boxed e-con e-child\" data-id=\"d5bf9ae\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bda50ca elementor-widget elementor-widget-text-editor\" data-id=\"bda50ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You can register, remove or check the registration of a phone number by calling the number<br \/><a href=\"tel:028821975\"><strong>02 882 19 75<\/strong><\/a> from the phone number in question. You then follow the instructions given to you by the IVR during the call.<br \/>NB: you must call from the phone number that you wish to register, remove or check.<\/p>\n<p>Registration is free. The call to the\u00a0 <a href=\"tel:028821975\"><strong>02 882 19 75<\/strong><\/a> number will be charged at national rates by your operator of will be included in your telephone subscription.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11130\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"31\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11130\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> I am on the Do Not Call Me list but am still receiving unwanted calls <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11130\" class=\"elementor-element elementor-element-acce91d e-flex e-con-boxed e-con e-child\" data-id=\"acce91d\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a8c437 elementor-widget elementor-widget-text-editor\" data-id=\"2a8c437\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We are sorry to hear this. If you are receiving unwanted phone calls, you can file a complaint with the Economic Inspection.<\/p>\n<p>Go to <a href=\"https:\/\/consumerconnect.be\/en\/themes\/advertising\/unsolicited\/unsolicited\/telephone\">Consumer Connect<\/a>, select the theme page \u2018Advertising and Sales techniques &#8211; Unsolicited Advertising &#8211; Unsolicited Telephone Advertising (Annoying Phone Calls)\u2019<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11131\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"32\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11131\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Is registering a phone number in the Do Not Call Me list free of charge? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11131\" class=\"elementor-element elementor-element-098a6e1 e-flex e-con-boxed e-con e-child\" data-id=\"098a6e1\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9752e8 elementor-widget elementor-widget-text-editor\" data-id=\"c9752e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes, registration is free. The call to <a href=\"tel:028821975\"><strong>02 882 19 75<\/strong><\/a>\u00a0 will be charged at national rates by your operator of will be included in your telephone subscription.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11132\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"33\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11132\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How long is the registration of my phone number on the Do Not Call Me list valid? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11132\" class=\"elementor-element elementor-element-a4bdf62 e-flex e-con-boxed e-con e-child\" data-id=\"a4bdf62\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02d3db4 elementor-widget elementor-widget-text-editor\" data-id=\"02d3db4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The registration of your phone number is valid in perpetuity, provided you keep the registered phone number, or until you remove the phone number from the list. To remove your number from the list, call <a href=\"tel:028821975\"><strong>02 882 19 75<\/strong><\/a> and follow the instructions given to you during the call.<\/p>\n<p>NB: you must call from the phone number that you wish to remove.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11133\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"34\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11133\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> I want to register my phone number on the Do Not Call Me list <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11133\" class=\"elementor-element elementor-element-4d6cf40 e-flex e-con-boxed e-con e-child\" data-id=\"4d6cf40\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4ce336 elementor-widget elementor-widget-text-editor\" data-id=\"f4ce336\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You can register your phone number by calling the contact number <a href=\"tel:028821975\"><strong>02 882 19 75<\/strong><\/a>. You then follow the instructions given to you during the call.<\/p>\n<p>NB: you must call from the phone number that you wish to register<strong>.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11134\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"35\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11134\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> I want to remove my phone number from the Do Not Call Me list <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11134\" class=\"elementor-element elementor-element-edb452e e-flex e-con-boxed e-con e-child\" data-id=\"edb452e\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-963b8db elementor-widget elementor-widget-text-editor\" data-id=\"963b8db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You can remove your phone number by calling the contact number <a href=\"tel:028821975\"><strong>02 882 19 75<\/strong><\/a>. You then follow the instructions given to you during the call.<\/p>\n<p>NB: you must call from the phone number that you wish to register or remove.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11135\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"36\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11135\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> I want to check whether my phone number is on the Do Not Call Me list <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11135\" class=\"elementor-element elementor-element-1703482 e-flex e-con-boxed e-con e-child\" data-id=\"1703482\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce4f667 elementor-widget elementor-widget-text-editor\" data-id=\"ce4f667\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You can check whether your phone number is registered by calling the contact number<br \/><a href=\"tel:028821975\"><strong>02 882 19 75<\/strong><\/a>. You then follow the instructions given to you during the call.<\/p>\n<p>NB: you must call from the phone number whose registration you wish to check.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11136\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"37\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11136\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What happens if I switch telephone operator? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11136\" class=\"elementor-element elementor-element-cfe0247 e-flex e-con-boxed e-con e-child\" data-id=\"cfe0247\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3aabc7b elementor-widget elementor-widget-text-editor\" data-id=\"3aabc7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Provided you keep the same phone number, even if you switch operators, your phone number will remain on the Do Not Call Me list. You do not need to re-register.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11137\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"38\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11137\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> I cancelled my phone number with my telecom operator. <br>Will the number remain on the  Do Not Call Me list? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11137\" class=\"elementor-element elementor-element-c0ab7c8 e-flex e-con-boxed e-con e-child\" data-id=\"c0ab7c8\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d38836a elementor-widget elementor-widget-text-editor\" data-id=\"d38836a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>No, telecom operators are obliged to remove inactive numbers from the Do Not Call Me list. The removal order will be passed on by your telecom operator to the Central Number Database, which will immediately carry out the order.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11138\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"39\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11138\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Why am I still receiving unwanted calls even though my phone number is on the Do Not Call Me list? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11138\" class=\"elementor-element elementor-element-7e618a5 e-flex e-con-boxed e-con e-child\" data-id=\"7e618a5\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f473dd elementor-widget elementor-widget-text-editor\" data-id=\"6f473dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your phone number is registered immediately, after which your registration is passed on to service providers. In principle, you should no longer receive any direct marketing calls after approximately five working days. Unfortunately, certain service providers and companies (some of which are based abroad) fail to respect the law. If you continue to receive unwanted calls, we advise you to submit a complaint to the Economic Inspectorate. Click <a href=\"https:\/\/consumerconnect.be\/en\/report-us\">here<\/a> for more information.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11139\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"40\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11139\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How much time will elapse between my registration and the point at which I no longer receive commercial calls? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11139\" class=\"elementor-element elementor-element-e3339a7 e-flex e-con-boxed e-con e-child\" data-id=\"e3339a7\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b31cc3b elementor-widget elementor-widget-text-editor\" data-id=\"b31cc3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Your phone number is registered immediately. Your registration is then passed on to service providers. In principle, you should no longer receive any direct marketing calls after approximately five working days.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11140\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"41\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11140\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> I have got a new phone number. What should I do now? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11140\" class=\"elementor-element elementor-element-c2bcda2 e-flex e-con-boxed e-con e-child\" data-id=\"c2bcda2\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eac2c53 elementor-widget elementor-widget-text-editor\" data-id=\"eac2c53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you do not wish to receive any phone calls for direct marketing purposes on your new phone number, you should register this number on the Do Not Call Me list. Registering is voluntary and free of charge. You can register by calling the number<a href=\"tel:028821975\"><strong> 02 882 19 75<\/strong><\/a> and following the instructions given to you during the call.<\/p>\n<p>NB: you must call from the number that you wish to register or delete from the list.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11141\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"42\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11141\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What is direct marketing? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11141\" class=\"elementor-element elementor-element-03fc5f2 e-flex e-con-boxed e-con e-child\" data-id=\"03fc5f2\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b7aaca elementor-widget elementor-widget-text-editor\" data-id=\"2b7aaca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Direct marketing is a broad term. It covers not only commercial campaigns by companies that approach customers, but also contacts with potential customers or prospects. Contacts by organisations, for example asking for financial contributions to charities or recruiting members, also fall under this term.<\/p>\n<p>Contacts not considered direct marketing include:<\/p>\n<p>&#8211; When a company contacts a customer to confirm an appointment that has been made;<br \/>&#8211; When a company contacts a customer to inform them about a problem that has occurred with a<br \/>certain product they have purchased<strong>.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11142\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"43\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11142\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Is there a similar initiative for emails? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11142\" class=\"elementor-element elementor-element-d85deab e-flex e-con-boxed e-con e-child\" data-id=\"d85deab\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-793d791 elementor-widget elementor-widget-text-editor\" data-id=\"793d791\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>There is no similar initiative for emails because for commercial emails, you need the recipient\u2019s explicit prior consent, also known as an \u201copt-in.\u201d<\/p>\n<p>If you receive unwanted emails, you must always notify the sender directly that you no longer wish to receive emails from them. A central database of individuals who do not wish to receive commercial emails does not exist.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11143\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"44\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11143\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How can I remove my phone number from the Do Not Call Me list? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11143\" class=\"elementor-element elementor-element-a0432f1 e-flex e-con-boxed e-con e-child\" data-id=\"a0432f1\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3acfb4f elementor-widget elementor-widget-text-editor\" data-id=\"3acfb4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You can voluntarily remove your phone number by calling the number <a href=\"tel:028821975\"><strong>02 882 19 75<\/strong><\/a>. You then follow the instructions given to you during the call.<\/p>\n<p>NB: you must call from the phone number that you wish to remove from the list.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11144\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"45\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11144\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Why do I have to register my phone number on a list to avoid being called for direct marketing purposes? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11144\" class=\"elementor-element elementor-element-c2e0899 e-flex e-con-boxed e-con e-child\" data-id=\"c2e0899\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d2068b elementor-widget elementor-widget-text-editor\" data-id=\"3d2068b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Companies that carry out commercial and direct marketing campaigns by phone are legally obliged to consult the Do Not Call Me list and to remove phone numbers on the Do Not Call Me list from their own contact lists. You can voluntarily register on the DNCM list, and registration is free of charge. You can do so by calling the contact number <a href=\"tel:028821975\"><strong>02 882 19 75<\/strong><\/a> and following the instructions given to you during the call.<\/p>\n<p>NB: you must call from the phone number that you wish to register or remove.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11145\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"46\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11145\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What happens to the phone numbers that I submit when I register? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11145\" class=\"elementor-element elementor-element-2d863a7 e-flex e-con-boxed e-con e-child\" data-id=\"2d863a7\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-92a5abc elementor-widget elementor-widget-text-editor\" data-id=\"92a5abc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The phone numbers you register on the Do Not Call Me list are made available by the non-profit organization Do Not Call Me (abbreviated\u00a0 DNCM VZW) to holders of a license for this list. This VZW has been recognized by Royal Decree as the official administrator of the licenses for the \u201cDo Not Call Me\u201d list.<\/p>\n<p>Companies with a license for the Do Not Call Me list may only use it to remove your phone number from their calling lists. These companies receive your phone number and the date on which you registered your number.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11146\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"47\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11146\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What do I need to do in order to no longer be called for commercial promotions? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11146\" class=\"elementor-element elementor-element-de1e358 e-flex e-con-boxed e-con e-child\" data-id=\"de1e358\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66f6d6b elementor-widget elementor-widget-text-editor\" data-id=\"66f6d6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You have various options to ensure that a company or organisation will no longer contact you:<\/p>\n<p>&#8211; You no longer wish to be called for advertising purposes by a certain company or organisation: just as companies can choose whom (not) to contact, you have the right to choose the companies or organisations you wish to remain in contact with. If the advertising messages of certain companies do not interest you at all, you can contact these companies and ask them to remove you from their address list. All companies or organisations are legally obliged to immediately implement your request free of charge.<\/p>\n<p>&#8211; You no longer wish to receive any commercial phone calls: register on the Do Not Call Me list<br \/>by calling the number <a href=\"tel:028821975\"><strong>02 882 19 75 <\/strong><\/a><\/p>\n<p>&#8211; You only want certain companies or organisations to call you for marketing purposes:<\/p>\n<ul>\n<li>First register your phone number on the Do Not Call Me list,<\/li>\n<li>Then, at a later date, inform the relevant companies or organisations that you do wish to receive phone calls from them.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11147\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"48\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11147\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What rights do I have as a consumer with regard to personal data? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11147\" class=\"elementor-element elementor-element-c459d60 e-flex e-con-boxed e-con e-child\" data-id=\"c459d60\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d921d6 elementor-widget elementor-widget-text-editor\" data-id=\"0d921d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You have the following rights:<\/p>\n<p><strong>The right to inspect<br \/>\n<\/strong>You have the right to ask a company or organisation what personal data they hold. The company or organisation must reply within a reasonable period.<\/p>\n<p><strong>The right to amendment<br \/>\n<\/strong>You have the right to have incorrect data amended (for example your name, address, etc.).<\/p>\n<p><strong>The right to information<br \/>\n<\/strong>When you share personal data with a company or organisation, then this company or organisation is obliged to tell you what it will use your data for. It is also obliged to inform you of who is responsible for this data.<\/p>\n<p><strong>The right to object<\/strong><\/p>\n<p>If you share personal data with a company or organisation, you have the right to ask that your data is not included in any address list or passed on to other companies or organisations. By registering on the Do Not Call Me list, you signal your opposition to any company or organisation that wishes to call you for commercial purposes.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11148\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"49\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11148\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What is the Central Number Database? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11148\" class=\"elementor-element elementor-element-e71772c e-flex e-con-boxed e-con e-child\" data-id=\"e71772c\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f60de11 elementor-widget elementor-widget-text-editor\" data-id=\"f60de11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Operators that offer landline and mobile telephone services were legally obliged to set up a <a href=\"https:\/\/www.centralnumberdatabase.be\/en\">Central Number Database<\/a>. Subscribers\u2019 data is kept in this database so it can be made available to the emergency services in case of an emergency call. If subscribers have given explicit permission for this, their data is passed on for publication by businesses that offer telephone directories and information services. The Central Number Database also collects the phone numbers of people who wish to be included in the Do Not Call Me list.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11149\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"50\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11149\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> If I add my phone number to the Do Not Call Me list, can my bank or another company of which I am a customer still call me? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11149\" class=\"elementor-element elementor-element-f5925f7 e-flex e-con-boxed e-con e-child\" data-id=\"f5925f7\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94d074b elementor-widget elementor-widget-text-editor\" data-id=\"94d074b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes, they definitely can, provided they do not call you to convey a commercial message. So if you subscribe to the list, your bank may no longer contact you to offer you a new product. They may, however, continue to contact you to inform you that your new card has arrived, for example.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11150\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"51\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11150\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\">  Which legal framework applies here? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11150\" class=\"elementor-element elementor-element-d96fd6b e-flex e-con-boxed e-con e-child\" data-id=\"d96fd6b\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-575d62e elementor-widget elementor-widget-text-editor\" data-id=\"575d62e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>The \u201c<a href=\"https:\/\/www.ejustice.just.fgov.be\/cgi_loi\/change_lg.pl?language=nl&amp;la=N&amp;cn=2013022819&amp;table_name=wet\">Wetboek Economisch Recht<\/a>\u201d (Civil Code of Economic Law), articles VI.110-VI.115.<\/li>\n<li>Royal Decree of 12 May 2015 establishing the accreditation criteria of the society or organisation referred to in articles VI.114 of the Civil Code of Economic Law.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11151\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"52\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11151\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> I have another question <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11151\" class=\"elementor-element elementor-element-31e44dc e-flex e-con-boxed e-con e-child\" data-id=\"31e44dc\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57437ca elementor-widget elementor-widget-text-editor\" data-id=\"57437ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If the Frequently Asked Questions do not answer a question you have about your phone number, the registration, removal or checking of registration of your number in the Do Not Call Me list, or about the Central Number Database, you can always pose your question to your telecom operator. You will find the contact details of your telecom operator on your phone bill or on the operator\u2019s website.<\/p>\n<p>If you would like more information about the Do Not Call Me list, you can consult the website <a href=\"\/\">www.dncm.be<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11152\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"53\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11152\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> I have a complaint, what should I do? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11152\" class=\"elementor-element elementor-element-cc403c8 e-flex e-con-boxed e-con e-child\" data-id=\"cc403c8\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4fb378 elementor-widget elementor-widget-text-editor\" data-id=\"e4fb378\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you are still receiving unwanted calls, we advise you to submit a complaint to the Economic Inspection.<\/p>\n<p>Go to<a href=\"https:\/\/consumerconnect.be\/en\/themes\/advertising\/unsolicited\/unsolicited\/telephone\"> Consumer Connect,<\/a> select the theme page &lt;&lt; Advertising and Sales techniques &#8211; Unsolicited Advertising &#8211; Unsolicited Telephone Advertising (Annoying Phone Calls)&gt;&gt;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11153\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"54\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11153\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> All contact details <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11153\" class=\"elementor-element elementor-element-f3a6682 e-flex e-con-boxed e-con e-child\" data-id=\"f3a6682\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43b4979 elementor-widget elementor-widget-text-editor\" data-id=\"43b4979\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>SPF Economy<\/strong><\/p>\n<p>To submit a complaint, go to <a href=\"https:\/\/consumerconnect.be\/en\/themes\/advertising\/unsolicited\/unsolicited\/telephone\">Consumer Connect<\/a>, select the theme page &lt;&lt; Advertising and Sales techniques &#8211; Unsolicited Advertising &#8211; Unsolicited Telephone Advertising (Annoying Phone Calls)&gt;&gt;\u00a0 or fill out the online contact form.<\/p>\n<p><strong>Do Not Call Me VZW<\/strong><\/p>\n<p>Website: <a href=\"\/\">www.dncm.be<\/a> &#8211; Mail: <a href=\"mailto:dncm@dncm.be\">dncm@dncm.be<\/a><\/p>\n<p><strong>Central Number Database in Belgium VZW<\/strong><\/p>\n<p>Website:<a href=\"http:\/\/www.centralnumberdatabase.be\"> www.centralnumberdatabase.be<\/a><\/p>\n<p>Registration, unsubscribing, verification of your phone number on the list: <a href=\"tel:028821975\"><strong>02 882 19 75<\/strong><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11154\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"55\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11154\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How can I - as a hearing impaired person - register my number on the Do Not Call Me list? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11154\" class=\"elementor-element elementor-element-0328d56 e-flex e-con-boxed e-con e-child\" data-id=\"0328d56\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1edeb72 elementor-widget elementor-widget-text-editor\" data-id=\"1edeb72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you are hearing impaired and want to register your number on the Do Not Call Me list, we recommend that you contact your telecom provider via their website (via chat and\/or email) so that they can register your number for you.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11155\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"56\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11155\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> My mobile phone number is not recognized, how can I register on the Do Not Call Me list? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11155\" class=\"elementor-element elementor-element-dd95b9d e-flex e-con-boxed e-con e-child\" data-id=\"dd95b9d\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-698b9f9 elementor-widget elementor-widget-text-editor\" data-id=\"698b9f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The DNCM registration system works with caller ID software. If your number is private or caller ID is disabled, the software cannot verify which number is calling. As a result, you will receive an error message and the registration of your caller number cannot proceed.<\/p>\n<p>You should check how the caller ID was blocked. The following situations may apply:<\/p>\n<ul>\n<li>The caller number was hidden via your mobile phone&#8217;s settings:<br \/>\nDepending on your phone\u2019s operating system \u2013 Android, iOS, Windows \u2013 you can temporarily or permanently enable caller ID through your phone\u2019s settings.<\/li>\n<li>The caller number was hidden by adding the code #31# to mobile numbers (#31#1234567891) or the code 31 or 31 to landline numbers in your contacts.(Note: the codes may vary depending on your provider. Please check the help pages on your provider\u2019s website or contact their customer service.)<br \/>\nIf the caller number is saved in your contacts: Simply remove the inserted code in your phone\u2019s address book.<\/li>\n<li>Your operator has assigned you a private (secret) number and has blocked the caller ID in their systems.<br \/>\nSecret numbers are not listed in directories and cannot be disclosed by information services. However, you can choose to make your number visible during outgoing calls. The choice is yours. In this case, please contact your operator to find out how to temporarily enable caller ID for your private number.<\/li>\n<\/ul>\n<p>If you experience difficulties removing the caller ID block, you can always contact your provider&#8217;s customer service. They can guide you through the necessary steps.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11156\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"57\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11156\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> My caller number (landline) is private or unlisted, how can I register on the Do Not Call Me list? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11156\" class=\"elementor-element elementor-element-495b23d e-flex e-con-boxed e-con e-child\" data-id=\"495b23d\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed97bdc elementor-widget elementor-widget-text-editor\" data-id=\"ed97bdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The DNCM registration system works with caller ID software. If your number is private or unlisted, the software cannot verify which number is calling. As a result, you will receive an error message and the registration of your caller number cannot proceed.<\/p>\n<p>Secret numbers are not listed in directories and cannot be disclosed by information services. However, you can choose to make your number visible during outgoing calls. The choice is yours.<\/p>\n<p>In this case, please contact your operator to find out how to temporarily enable caller ID for your private number.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11157\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"58\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11157\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How can I register on the Do Not Call Me list if I cannot call the number 02 882 19 75? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11157\" class=\"elementor-element elementor-element-5186328 e-flex e-con-boxed e-con e-child\" data-id=\"5186328\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6010f0 elementor-widget elementor-widget-text-editor\" data-id=\"f6010f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In certain exceptional cases, your phone number can be manually added to the Do Not Call Me list:<\/p>\n<ul>\n<li>you have a private number or your number is unpublished;<\/li>\n<li>you have a company and wish to register your company\u2019s numbers,\n<ul>\n<li>but when your employees call with their devices, the company\u2019s main number is displayed;<\/li>\n<li>but your employees cannot make external calls;<\/li>\n<\/ul>\n<p><\/li>\n<p> \t<\/p>\n<li>you have a SIM card without credit or a data SIM card;<\/li>\n<p> \t<\/p>\n<li>you are deaf or hard of hearing.<\/li>\n<p><\/ul>\n<p>For manual registration, you should contact your telecom provider\u2019s customer service.<\/p>\n<p>They can manually add your number(s) to the list.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-11158\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"59\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-11158\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> I have difficulty speaking. Will I be connected to an operator if I call 02 882 19 75? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M13 7L7 1L1 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"14\" height=\"8\" viewBox=\"0 0 14 8\" fill=\"none\"><path d=\"M1 1L7 7L13 1\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-11158\" class=\"elementor-element elementor-element-3c1b297 e-flex e-con-boxed e-con e-child\" data-id=\"3c1b297\" data-element_type=\"container\" data-e-type=\"container\" data-audience=\"abonnees\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae425c8 elementor-widget elementor-widget-text-editor\" data-id=\"ae425c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The \u201cDo Not Call Me\u201d line is equipped with software. You will not be connected to an operator and do not need to speak. You interact with the system using the keys on your phone.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Everything you need to know about the Do Not Call Me list Frequently Asked Questions for telemarketers and subscribers All Telemarketers Consumers When do I need to use the Do Not Call Me list? As a company\/organisation, you are governed by the DNCM legislation when you carry out commercial direct-marketing campaigns via telephone aimed at [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1663","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.donotcallme.be\/en\/wp-json\/wp\/v2\/pages\/1663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.donotcallme.be\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.donotcallme.be\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.donotcallme.be\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.donotcallme.be\/en\/wp-json\/wp\/v2\/comments?post=1663"}],"version-history":[{"count":0,"href":"https:\/\/www.donotcallme.be\/en\/wp-json\/wp\/v2\/pages\/1663\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.donotcallme.be\/en\/wp-json\/wp\/v2\/media?parent=1663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}